Privacy Policy

Effective Date: August 5, 2026

Hilder Construction LLC (“Hilder Construction,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit hilderconstruction.com, contact us, or request information about our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website, by telephone, by email, or through other communications. This may include:

  • Your name
  • Email address
  • Telephone number
  • Property address or project location
  • Information about the services you are interested in
  • Details about your home, property, or proposed project
  • Photographs or files you choose to upload
  • Your preferred method of contact
  • Any other information you include in a message or estimate request

Please do not submit sensitive personal information that is not necessary for us to respond to your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This information may include:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate geographic location
  • Date and time of your visit
  • Actions taken on the website

This information helps us understand how visitors use our website and improve its performance.

How We Use Information

We may use the information we collect to:

  • Respond to questions and estimate requests
  • Contact you about a requested service or project
  • Schedule consultations or site visits
  • Prepare estimates and provide services
  • Communicate about an existing or potential project
  • Maintain records of customer communications
  • Improve our website, services, and customer experience
  • Monitor website performance and security
  • Prevent fraud, misuse, or technical problems
  • Comply with legal and regulatory obligations
  • Protect our rights, property, customers, and business

We will not use your contact information to send unrelated marketing communications without your consent.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, measure traffic, and understand how visitors interact with the site.

We may use third-party analytics services, such as Google Analytics, which may collect information about your use of the website. These providers may use cookies or similar technologies in accordance with their own privacy policies.

You can control or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

How We Share Information

We do not sell or rent your personal information.

We may share information in the following circumstances:

Service Providers

We may provide information to companies that help us operate our website or business, including website hosting companies, email providers, form-processing services, analytics providers, scheduling tools, and other technology vendors.

These providers are permitted to use the information only as necessary to perform services on our behalf.

Contractors and Project Partners

When reasonably necessary to evaluate, schedule, or complete a project, we may share relevant information with employees, subcontractors, suppliers, inspectors, or other professionals involved in the work.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, court order, or legal process
  • Respond to a lawful government request
  • Protect the safety or rights of Hilder Construction, our customers, or others
  • Investigate suspected fraud, misuse, or unlawful activity
  • Enforce our agreements or policies

Business Transfers

Information may be transferred as part of a merger, sale, reorganization, financing, acquisition, or transfer of some or all of our business assets.

Photographs and Uploaded Files

You may have the option to submit photographs or files showing your home, property, or proposed project.

Please only submit photographs and files that you have the right to provide. Avoid including people, license plates, financial documents, identification documents, or other unnecessary personal information in uploaded materials.

We may use submitted photographs to evaluate your request, prepare an estimate, plan work, maintain project records, and communicate with you about the project.

We will not use customer photographs for advertising, social media, portfolio materials, or promotional purposes without permission.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to your inquiry
  • Provide requested services
  • Maintain business and project records
  • Meet tax, accounting, insurance, warranty, and legal obligations
  • Resolve disputes
  • Protect our legal rights

Retention periods may vary depending on the type of information and the nature of the project.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect the information we collect.

However, no website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. You submit information electronically at your own risk.

Your Privacy Choices

You may contact us to:

  • Ask what personal information we have about you
  • Request that inaccurate information be corrected
  • Request deletion of information, subject to legal and business recordkeeping requirements
  • Ask us to stop sending marketing communications
  • Ask questions about how your information is used

We may need to verify your identity before completing certain requests. We may also retain information when required for legal, accounting, insurance, warranty, contractual, or security purposes.

Depending on where you live, applicable law may provide additional privacy rights.

Email and Telephone Communications

When you provide an email address or telephone number, you authorize us to contact you in response to your inquiry or regarding a requested or ongoing project.

Standard telephone, messaging, or data charges from your provider may apply. You may ask us to stop nonessential communications at any time.

Submitting a contact form does not create a contractor-client relationship or obligate either party to proceed with a project.

Third-Party Websites

Our website may contain links to social media pages, review platforms, mapping services, or other third-party websites.

We do not control these third parties and are not responsible for their privacy, security, or content practices. We encourage you to review the privacy policies of any third-party website you visit.

Children’s Privacy

Our website and services are intended for property owners and other adults seeking construction or home-improvement services.

We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been submitted, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Hilder Construction LLC
Charlotte, North Carolina
Serving North Carolina and South Carolina

Phone: 803-320-6883
Email: hilderconstructionllc@gmail.com
Website: hilderconstruction.com